Tag Archives: impressions

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13 Leadership Lessons And Quotes From Maleficent

A Reel Leadership Article

If you’ve ever watched or read the story of Sleeping Beauty, you know who Maleficent is. Maybe not by name but by her character. Maleficent, as portrayed in the original Sleeping Beauty tale, is the evil fairy who puts a curse on the baby Aurora.

You know the curse. It’s the one that promises when Aurora turns 16 she’s going to prick her finger on a spinning wheel and fall into a deep sleep.

Upon hearing about the new Disney movie Maleficent, to be completely honest, there was no real interest on my part to see the movie. Yet my wife wanted, so badly, to see Maleficent. (She’s a big Sleeping Beauty fan. So much so, our dog’s middle name is Phillip after the prince who kisses Sleeping Beauty)

Angelina Jolie in Disney's Maleficent  Read more...

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Know Your Customer

Imagine walking into your favorite store. The owner greets you by name. Asks how your spouse is doing. Inquires about new events in your life. They get to know their customer.

You’d be pretty impressed, wouldn’t you?

This is the type of service I love to receive from the stores I visit. Personal, friendly, hometown.

There’s two places locally that I receive this type of service.

The first is an old-time candy shop called Lakeside Emporium. It’s run by Gary and Lori. Whenever we walk into the store, a few things happen.  Read more...

  • We’re greeted by name
  • If my wife is not with me (or I’m not with her) they will ask us where she is and how she’s doing
  • They ask if I want my regular treat. That would be a bear claw for me
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The Most Important Impression

You often hear that first impressions are the most important. You only have one to make.

And while first impressions are important, I don’t believe they’re the most important.

It’s the most recent negative impression that’s the most important.

Image by Jan Tik

Let me share a story with you.

When I started to improve my fitness level, I started to eat yogurt. Every weekday I would enjoy a cup.

For almost a year everything was great. My opinion of the yogurt company continued to rise as I had a positive experience.

But something happened a couple of weeks ago.

I opened a cup and scooped the yogurt off of the lid. The spoon touched my tongue and I almost gagged.

While the yogurt on the lid looked normal, the yogurt inside of the cup had started to mold. It no longer tasted like strawberry banana but of mold.  Read more...