Customer communication is so important these days because consumers want an increasingly personalized experience when they deal with a business. They don’t just want to buy a product, they want to open a dialogue and create a relationship with your business. Forging those strong relationships is the key to creating loyal customers that come back time and time again. 

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Unfortunately, a lot of businesses don’t really know how to improve communication with customers and they fail to build any kind of relationship with them beyond the point of purchase. The good news is, there are so many great tools available that can help businesses. These are the best tools for improving customer communication.   Read more...

Moving to new business premises can be a little daunting, to say the least. You may have grown a lot since your last move, and so there’s likely to be plenty of logistics that need working out. With that being said, here are some tips to help make moving business premises easier on yourself.

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Organize It Via Departments

When it comes to organizing the move itself, it’s worth breaking it down into departments. Each department in the business then has the responsibility of coordinating the removal and packing of their area. While liaising with the building manager, this can be a great way of spreading out the workload that you’re likely to get when moving from one office to the other. It also gives those in management positions, the time to prove themselves, and to help the organization when they need it the most. By grouping your departments off, it’s going to help keep everyone in their specific stations, and that way, you’ve not got a load of employees all over the place trying to pack up different things and constantly asking if they are needed. Creating a plan for the move is important, and this can certainly help.  Read more...