There’s a power that comes with feeling important. You feel like you can take on the world. When you speak, people will respond. The world is ready and waiting to do your bidding.

Many organizations have failed to realize the importance of making their team members feel like they matter. Or to make the company’s mission their own.

Having an employee show up and do the job they were given is more than most employers can even ask. Yet there’s one company who has created a culture that breeds this feeling.

I was amazed as I read a NY Times article regarding the loyalty of Apple Store workers.

The article discussed the pay of the employees and the culture of the workplace. Denyelle Bruno, a former Macy’s West executive and now an executive with Peet’s Coffee, talked about her experience with Apple.  Read more...