Joseph Lalonde

We’ve all been told that the only bad question is the one not asked.

That’s a lie. You know it. I know it. There is such a thing as a bad question.

Image by Marco Belluci

Just think about your last trip to the store. It may have gone something like this:

You enter through the automatic door. There’s a couple of sales associates chatting. And then you’re approached by a different sales associate.

He greets you by asking “Can I help you with anything today?”

Your instincts kick in and you answer, almost robotically, “No, I’m just browsing today.”  Read more...