On my recent trip to Atlanta for the Catalyst Conference, I had the pleasure to tour the headquarters of Chick-Fil-A.
To say it was a humbling experience would be putting it mildly.
I wasn’t sure what to expect when I was informed that my wife and I, along with Paul Sohn, would be able to visit Chick-Fil-A headquarters.
Chick-Fil-A has a corporate culture that will astound you. Much like their restaurants, the employees at Chick-Fil-A headquarters want to serve you.
And that’s where I want to begin sharing the leadership lessons learned from a visit to Chick-Fil-A .
What Chick-Fil-A Headquarters Taught Me About Leadership
1. Serve others with a smile:
If you’ve ever been to a Chick-Fil-A restaurant, you know the restaurant staff has been trained to serve their patrons. Everything they do exudes that fact.