We’ve often been told that the road to hell is paved with good intentions. I’ve always taken this to mean that good intentions weren’t good enough by themselves.

But is that really true? Can good intentions make bad situations better?

Shockingly, and yes that’s a pun, good intentions matter. More so than you may think.

In a study conducted at the University of Maryland by Kurt Gray, good intentions can make the difference. The difference of how badly a shock will hurt. The difference of how sweet a piece of candy will taste. The difference of whether or not a message was pleasurable or not.

So, how can we apply this to our leadership? That’s the million dollar question.

I believe you can:  Read more...