We all know the importance of communication. It’s the lifeblood of our organizations. Great communication helps us to send a clear message to our teams.
But how often does our communication get muddled in complexity? Have you ever thought of the importance of simple answers and simplicity in communication?
The more I think about this, the more I draw the conclusion we must be able to give simple answers in our communication.
Sure, there’s times when we must use the terms of our industry. There will be times outsiders won’t understand what we’re talking about. The key is nailing it down in simple terms.
We’ve all run into the person who has to have the most detailed answers. They can go deep into the issue. Yet you come out confused and perplexed by what the person has shared with you.