You ever have one of those terrible, horrible, no good, very bad days? The kind that destroys your confidence and rattles you to the core?

I did recently. It started with a phone call on a Monday night.

It all happened because my career is in the computer repair field. I fix computers and keep them up and running.

This one Monday night I get a phone call from my boss and he tells me we experienced a power failure but the servers were still up. No big deal. I log into the remote desktop and everything seemed okay.

Tuesday morning I learned something bad had happened. We’re no longer receiving emails. In our business, this is a crisis. So I entered into crisis mode.

I snooped around our servers and didn’t see anything out of place. Next was a call to our technology solutions provider. They’re always there for us in a pinch.  Read more...