5 Leadership Lessons From My Tour Of Chick-Fil-A Headquarters

On my recent trip to Atlanta for the Catalyst Conference, I had the pleasure to tour the headquarters of Chick-Fil-A.

To say it was a humbling experience would be putting it mildly.

Visiting Chick-Fil-A headquarters was awesome!

I wasn’t sure what to expect when I was informed that my wife and I, along with Paul Sohn, would be able to visit Chick-Fil-A headquarters.

Chick-Fil-A has a corporate culture that will astound you. Much like their restaurants, the employees at Chick-Fil-A headquarters want to serve you.

And that’s where I want to begin sharing the leadership lessons learned from a visit to Chick-Fil-A .

What Chick-Fil-A Headquarters Taught Me About Leadership

Signs displaying Chick-Fil-A headquarters values

1. Serve others with a smile:

If you’ve ever been to a Chick-Fil-A restaurant, you know the restaurant staff has been trained to serve their patrons. Everything they do exudes that fact.