We’ve all been told that the only bad question is the one not asked.
That’s a lie. You know it. I know it. There is such a thing as a bad question.
Just think about your last trip to the store. It may have gone something like this:
You enter through the automatic door. There’s a couple of sales associates chatting. And then you’re approached by a different sales associate.
He greets you by asking “Can I help you with anything today?”
Your instincts kick in and you answer, almost robotically, “No, I’m just browsing today.”
You’re able to answer with a yes or a no. No need to expound upon why you’re in the store.
The question gave you an easy out and you took it. Effectively ending the conversation.
“Can I help you?”